Returns and Cancellations

We accept returns or exchanges on all unopened product purchased within 30 days on Product must be returned unused and in its unbroken original packaging.

Upon return, the refund is made on the original payment method. If you have paid by card, the refund is made on the same card.

We process orders quickly, but if you need to cancel or change an existing order, give our Customer Service team a call at 0800 0858 373 (M-F 9a.m.-5 p.m).and we will do our very best to accommodate before your order ships.  We can usually accept such requests made within an hour after time of purchase.

Additional Information:

  • SodaStream does not refund initial or return shipping charges. Unauthorized returns or CODs will not be accepted.