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FAQ
Our carbonating cylinders are the heart of your Sparkling Water Maker. It perfectly fits your Sparkling Water Maker and contains colorless, odorless, incombustible gas, used to help create the bubbles.
With a gas exchange, you return any empty SodaStream cylinder and just pay the price of the gas for a new cylinder. You can easily exchange your carbonating cylinder via home delivery or at a store near you.
A spare cylinder is there so you never run out of gas. You pay for the license of the cylinder and the gas. SodaStream recommends having at least 3 cylinders on hand, so you’ll always have bubbles and so you can exchange 2 at a time, taking advantage of the reduced shipping charge.
Our 60L cylinders will on average make up to 60 liters of sparkling water, but there is no one-size-fits-all answer to this question. That's what makes SodaStream so unique! How frequently you need to replace your carbonating cylinder depends on the level of carbonation you use.
If you find yourself replacing gas more than you'd like to, try reducing the number of times you push the carbonating button per use, and use firm 1-2 second pushes each time.
Sparkle Tip: SodaStream recommends having at least 3 cylinders on hand, so you’ll always have bubbles and so you can exchange 2 at a time, taking advantage of the reduced shipping charge.
There are some tests you can try to help determine if your CO2 cylinder is out of gas:
You can get a new cylinder through our online exchange program or a participating retail location.
Pro-tip: SodaStream recommends having at least 3 cylinders on hand, so you’ll always have bubbles and so you can exchange 2 at a time, taking advantage of the reduced shipping charge.
*In 2020, we upgraded the Aqua Fizz Sparkling Water Maker with a new, silent valve. In these Sparkling Water Makers, it is normal to not hear a sputtering sound and is not an indication of the amount of CO2 left in the cylinder.
Questions? Contact us via email or phone at 0800 085 8373.
