Shipping and Delivery
Please note we currently cannot deliver to any address off the mainland UK, including Northern Ireland. Deliveries to the highlands of Scotland can take up to 4 working days.
Delivery time for orders within the UK is within 2 to 3 working days after the order is placed.
Home Delivery
Home Delivery is made within 3 working days by Yodel. Yodel will deliver your parcel between 08:00hrs - 20:00hrs. For further details please read our FAQs.
Cost of Home Delivery is £5.99
Gas Exchange Returns
SodaStream operates an exchange model for its CO2 gas cylinders (“Cylinders”). This means that you must return all Cylinders purchased on https://sodastream.co.uk/ back to SodaStream Worldwide Trading Company (“SodaStream”). Returns for Cylinders are free of charge, and SodaStream will provide you with a pre-paid Collect+ returns label via email following your purchase of any Cylinder.
When returning Cylinders, please place the caps on the Cylinders and package them in the box in which you received them, attaching the pre-paid Collect+ returns label to the outside of the box. You can send the Cylinders by dropping the box off at one of 5,500 Collect+ stores nationwide (you can locate a Collect+ store using this link).
You must return your Cylinders (whether empty or not) to SodaStream no later than forty-five (45) days after the day on which you place the order for such Cylinders. Should you fail to return the Cylinders within this forty-five (45) day period, SodaStream will charge you £10.00 GBP plus VAT for each Cylinder not returned (“Cylinder Fee”), using the method of payment with which you originally purchased the Cylinders.
You must ensure that returned Cylinders are in substantially the same condition as when you received them. You shall not be entitled to exchange Cylinders found by SodaStream to be damaged or tampered with in any way and SodaStream may, at SodaStream’s discretion, charge you the Cylinder Fee for such Cylinders as if the Cylinders had not been returned.
Cylinders ordered at https://sodastream.co.uk/ are provided pursuant to the User License Agreement [include link] or that accompanied the labeling on the Cylinder. The purpose of a Cylinder is to enable you to receive the Cylinder’s CO2 gas contents, and in purchasing a Cylinder, you are purchasing the CO2 gas contents and the right to use the Cylinder for a limited period of time. The Cylinders will remain at all times the sole and exclusive property of SodaStream. Subject to any of your rights under consumer law, you agree that the usage rights expressly granted by the User License Agreement form the entirety of the rights you and/or anyone acting on your behalf hold with respect to the Cylinders.
Please make sure to obtain a proof of postage from Collect+ when returning your empty cylinders.
90 Day Carbonation Bundles
When purchasing a 90 Day Carbonation Bundle you must return your Cylinders (whether empty or not) to SodaStream no later than ninety (90) days after the day on which you place the order for such Cylinders. Should you fail to return the Cylinders within this ninety (90) day period, SodaStream will charge you £10.00 GBP plus VAT for each Cylinder not returned (“Cylinder Fee”), using the method of payment with which you originally purchased the Cylinders.
You must ensure that returned Cylinders are in substantially the same condition as when you received them. You shall not be entitled to exchange Cylinders found by SodaStream to be damaged or tampered with in any way and SodaStream may, at SodaStream’s discretion, charge you the Cylinder Fee for such Cylinders as if the Cylinders had not been returned.
Cylinders ordered at https://sodastream.co.uk/ are provided pursuant to the User License Agreement [include link] or that accompanied the labeling on the Cylinder. The purpose of a Cylinder is to enable you to receive the Cylinder’s CO2 gas contents, and in purchasing a Cylinder, you are purchasing the CO2 gas contents and the right to use the Cylinder for a limited period of time. The Cylinders will remain at all times the sole and exclusive property of SodaStream. Subject to any of your rights under consumer law, you agree that the usage rights expressly granted by the User License Agreement form the entirety of the rights you and/or anyone acting on your behalf hold with respect to the Cylinders.
Please make sure to obtain a proof of postage from Collect+ when returning your empty cylinders.
