How to return the Exchange cylinders?

The same number of cylinders that you have ordered should be returned to us within 45 days of purchase.

Return using InPost - Paperless

1️⃣ Request a new QR code through InPost and use the same box to send back your empties.
2️⃣ Take your parcel to the nearest locker.
3️⃣ Scan your QR code at the locker and place your parcel inside (one parcel per locker). InPost will collect the parcel and return it to us.

 

Return using Yodel - Print Label In Store / at Home option

1️⃣ For In Store print - Request a label through Yodel and select "Print in Store".
2️⃣ Enter your customer number which can be found in "My Account", and other details and follow the instructions.
3️⃣ You will receive an email with your QR code.
4️⃣ Locate nearest Yodel store, show it to the shopkeeper so they can scan and print your label.