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Gas refill FAQ

I don’t want to use the online exchange service, but would prefer to go into a store.

My cylinders have been discontinued. What are my options?

Why do we recommend that you always have more than one cylinder?

How do I know if the cylinder is empty?

I don’t have the box that my new cylinders came in any more. What else can I use?

Why did you only send one return label even though I ordered more than one cylinder exchange?

How do I get a 60 litre cylinder refill(s) when the one(s) I have is/are empty?

Why do I need to pay a deposit on my gas exchange?

What do you mean by an exchange?

Help! What should I do if my cylinder is leaking gas?