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What do you mean by an exchange?

Bubbles 101: Carbonating cylinders create the bubbles. After some time, the carbonating cylinder runs out of CO2. We offer an online exchange in which you get a new carbonating cylinder in exchange for your empty one. You just pay the price of the gas plus a £10 refundable fee per cylinder.

Once you order your exchange at SodaStream.co.uk, our Gas Refill program has 3 easy steps to get you back to bubbling. 

  1. Submit your order online and we'll send you full gas cylinders to your home.
  2. Your cylinders will arrive in a box with a prepaid shipping label attached.
  3. Drop off your empty cylinder(s) at a Collect+ or InPost location. 

Sparkle Note

If you lost the box from your original refill order, you can request a new label through the Collect+ site. and use any box to send back your empties. Just make sure to please write your customer number on the Collect+ label in "Ref Box". Your customer number can be found in your account under "Order History". 

You can also request a new label through InPost and use any box to send back your empties.

Once you enter your information in the InPost link, you will be sent a unique QR code. Take your parcel to the nearest locker and scan your QR code at the locker.

Questions? Contact us via email or phone at 0800-085-8373.