Our Guarantee to You Includes
Free shipping & returns
30 day risk-free trial
2 year warranty
customer service@1x
Exceptional customer service

Which machine is right for you?

Compare all machine models

Do you have a downloadable instruction manual available?
Download the manual here.
What is the difference between your Spirit, One Touch, and Crystal Sparkling Water Makers?

Glad you asked! Each model offers users a unique and sparkling experience. Here are some bubble points so you can choose the Sparkling Water Maker that best fits your needs:

  • Spirit: A compact and cordless design, that is compatible with all our reusable plastic bottles. Press the carbonating button until you reach your desired fizziness and enjoy! (H:43.18 cm, W:12.7 cm, D:20.07 cm)
  • One Touch: This easy-to-use electric design is compatible with all our reusable plastic bottles. Speedy fizz-action, and 3 levels of carbonation to choose from – just plug in and enjoy fresh sparkling water - at the touch of a button! (H:43.18 cm, W:13.46 cm, D:20.07 cm)
  • Crystal: Sleek and cordless, this design is compatible with our glass carafes and will look absolutely stunning on your countertop! (H: 55 cm open; 43.8 cm closed, W: 15.5 cm, D: 28 cm)

    Can you provide me with payment and shipping information?

    We accept Credit Cards (American Express, Visa, Mastercard), PayPal* and Apple Pay.

    *Paypal and debit are not available for Sparkle Saver's Plan orders.

    If your order is above £50 you'll qualify for free shipping (sweet!). If your order is below £50, free shipping isn't available.

    As soon as you place your order, we get right down to bubble business! Your order should arrive within 2-3 working days*. Sadly, we do not currently offer expedited shipping options.

    *Please note, UK delivery times are longer than usual and Mainland UK orders may take up to 3-5 business days.*

    For home delivery, you will receive notification from the shipping provider of your one-hour delivery window on the morning of delivery via Email and or SMS text notification.

    Additional Notes:

    • *During Holiday and Peak shipment times, your order might be a little delayed, but should still be with you within 7 working days.
    • This site is specific to orders in mainland UK, and Scotland (delivery can take 4-6 working days). We do not ship to Northern Ireland or offer international shipping at this time.
    • All packages will arrive in a box that is branded SodaStream, and our product is always shipped without listing prices.

      Can’t find the answer? Contact our Sparkle Support team or call us at 0800 0858 373 (M-F 9a.m.-5 p.m).

      What are your return and cancellation policies?

      We accept returns or exchanges on all unopened product purchased within 30 days on  Product must be returned unused and in its unbroken original packaging.

      Upon return, the refund will be made on the original payment method. If you have paid by card, the refund will be made on the same card.

      We process orders quickly, but if you need to cancel or change an existing order, give our Customer Service team a call on 0800 0858 373 (M-F 9a.m.-5 p.m).and we will do our very best to make this change before your order ships.  We can usually accept such requests made within an hour after time of purchase.

      Additional Information:

      • SodaStream does not refund initial or return shipping charges. Unauthorised returns or CODs will not be accepted.
        Do SodaStream products come with a warranty?

        Sure do! All SodaStream Sparkling Water Makers have a 2-year limited warranty, valid from the purchase date*. If your product malfunctions within the warranty period, and we determine the product is due to faulty workmanship or materials, SodaStream will cover the return shipping and send you a replacement of new or comparable value, free of charge. 

        Additional Information*:

        • For purchases from retailers or from other online vendors, please check your Sparkling Water Maker user manual for more warranty information.
        • Warranty Limitations: This warranty is given on the condition that the machine has been correctly used strictly in accordance with SodaStream instructions as detailed in your Sparkling Water Make user manual.
        • Purchases from retail or online trade partners: In the unlikely event that your Sparkling Water Maker malfunctions, it is recommended that you register your Sparkling Water Maker on our site.